On June 7th we were notified that one of our employees at our Visalia Branch location tested positive for COVID-19. The employee last worked at this location on June 4th and is currently recovering at home. We have temporarily closed this branch location, but our ATM remains available, along with our Tulare and Porterville branch locations.
If you were in our Visalia branch between May 26th and June 4th, we strongly encourage you to follow CDC-recommended self-monitoring guidelines and call your healthcare provider right away if you develop any symptoms. Any Tulare Federal team members that were in direct contact with the employee are currently at home under self-quarantine.
We are following all local and state guidance and taking necessary measures to prevent the spread of the virus. In addition to the precautionary measures we have had in place since March, we are deep-cleaning and sanitizing this branch to prevent any further spread of COVID-19. As soon as the branch has been fully cleaned and sanitized, we intend to reopen this location and continue providing you with the exceptional experience that you expect from Tulare Federal. We will be sure to notify you when the branch will reopen and will post updates on the branch via our website and social media.
We remain committed to serving you. Online and mobile banking are available 24/7 at Tularefcu.org or via our app, and our Contact Center is available at (559) 686-1791 Monday through Friday from 9 am to 5 pm.
As we continue to respond to this evolving pandemic, our focus remains on doing whatever is necessary to safeguard the health and safety of our employees and members, while continuing to support our community.
Tulare County Federal Credit Union
Update as of 3/18/20 We understand the current situation surrounding COVID-19 closures may cause financial uncertainty and can be very difficult for some of our Members and the community. We want to reassure you that we’re here to help with any financial services you need.
If you are experiencing financial difficulties due to job loss, reduced hours, or other impacts from COVID-19 -we are here for you. Please call us at 559-686-1791 to discuss your current situation and possible options.
The safest way to manage your finances is by using digital banking, by phone at 559-686-1791, or via ATM. Please avoid visiting a branch if possible, and continue to follow the CDC’s guidelines.
Our leadership team will continue to monitor and assess this quickly evolving situation to ensure the health and safety of our team and members.
Branch hours: 10:00AM – 5:00PM, Monday – Friday
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